The ERP built for real estate, and ready for the rest of your business.
Mithaq ERP was shaped by property owners, developers, managers and leasing teams. It brings leasing, finance, maintenance, procurement, CRM and people onto one platform, so every team works from the same data and every approval follows the same rules. Its finance, procurement, HR and workflow modules serve organisations in other sectors too.
- Marina Tower · 1204Due in 12 days
- Business Bay · Office 7Offer sent
- Al Barsha Villas · V18Renewed
- Creek Plaza · Retail 3Due in 41 days
One platform for the full operating lifecycle
Mithaq ERP is our enterprise platform for organisations that manage property, contracts, assets and service operations. It is built as a single, integrated core that is ready to connect with AI services, e-invoicing networks and the wider systems your business depends on.
Instead of stitching together a leasing tool, an accounting package, a maintenance tracker and a dozen spreadsheets, Mithaq ERP holds the full lifecycle in one place: from the moment a unit is listed, through contract, invoicing, collection and maintenance, to the reports your board reviews at month end.
Problems it solves
- Leasing, finance and maintenance teams each keep their own version of the truth.
- Renewals, cheque deposits and service requests are tracked in spreadsheets and inboxes.
- Month-end reporting depends on manual reconciliation across systems.
- Approvals happen over email, with no audit trail when questions come later.
- Tenants, customers and field staff have no self-service channel.
What Mithaq ERP does
One shared data model
Properties, units, contracts, customers, vendors and ledgers are linked records, not copies. A change made once is visible everywhere it matters.
Configurable workflows and approvals
Define who approves what, at which value, in which sequence. Every decision is time-stamped and traceable.
Finance at the centre
Operational transactions post to the general ledger as they happen, so finance closes from live data instead of rebuilding it.
Portals and mobile apps
Tenants, customers, technicians and managers interact with the same platform through secure web portals and mobile applications.
Reports and business intelligence
Standard operational and financial reports, plus dashboards that management can filter by property, portfolio, entity or period.
Integration-ready by design
APIs for banking, payment gateways, government services, e-invoicing platforms and AI services, so Mithaq ERP fits the ecosystem you already have.
Your ERP data, analysed on request.
Ask Mithaq AI a question in plain language. It reads the ledger, leases and collections in Mithaq ERP and returns an analytical report with drivers, risks and next steps.
Grounded in your data
Answers come from your ledger, leases and collections in Mithaq ERP, with the sources shown.
Explains the why
Drivers, comparisons and risks, not just totals. The analysis a finance team would take days to prepare.
Leads to action
Recommended next steps you can turn into tasks, export as PDF or share with leadership.
A modular platform. Start with the core, add what you need.
Mithaq ERP is modular. Core modules form the foundation of every implementation; optional modules are added according to your operating model, scale and budget. Your proposal will specify exactly which modules are in scope.
Core platform
Leasing & Property Operations
The full tenancy lifecycle, from offer and booking to renewal, termination and final settlement.
Explore moduleAccounting & Financial Management
Integrated accounting where leasing, procurement and operations post to the ledger automatically.
Explore moduleWorkflow & Approvals
A configurable approval engine across every module, with escalation and a complete audit trail.
Explore moduleReminders & Notifications
Automatic email and SMS alerts to tenants, staff and management, so deadlines and payments are never missed.
Explore moduleReports, Dashboards & Forecasting
Executive dashboards, MIS reports, market rent benchmarking and revenue forecasting, with AI on top.
Explore module
Optional modules
Facility Management & Maintenance
Requests, inspections, work orders, PPM and contracts, petty cash and budgets, with apps for technicians and tenants.
Explore moduleCleaning Services Management
Bookings, scheduling and dispatch, driver and cleaner apps, live monitoring, cash control and agents for cleaning companies.
Explore moduleLegal Case Management
Legal cases against tenants opened from the contract, with deadlines, bilingual letters and cost recovery.
Explore moduleCRM & Sales
Every enquiry captured, assigned and followed through to a signed deal, including leads from property portals.
Explore moduleProcurement & Inventory
Requisition to payment, with warehouses, bin locations, barcodes and serial-number tracking.
Explore moduleHR & Payroll
Employee records, attendance, leave and one-click payroll with WPS files and end-of-service settlement.
Explore moduleDocument Management
Every contract, ID, invoice and approval document stored securely and linked to the record it belongs to.
Explore moduleTenant Mobile App
Self-service for tenants: contracts, payments, documents, maintenance requests and notices on their phone.
Explore moduleIntegrations
Payment gateways, SMS, email and WhatsApp, digital signatures, property portals and open REST APIs.
Explore module
From first workshop to go-live
Requirements and gap analysis
We study your processes, documents and data, and identify where the standard platform fits and where it needs adjustment.
System configuration
Properties, charts of accounts, charges, workflows, approval rules, templates and user roles are set up for you.
Customisation, where required
Genuinely unique requirements are developed as controlled extensions, agreed in advance.
Testing and validation
Your team tests real scenarios and migrated data before anything goes live.
Training and onboarding
Role-based training so every user is confident on day one.
Go-live
A planned cut-over with data verified and support on hand.
Post go-live support
Close support during the first weeks while the system settles into daily use.
What your organisation gains
Outcomes depend on scope and adoption. These are the improvements Mithaq ERP is designed to deliver.
Fewer manual handovers
Work moves between leasing, finance and operations through the system, not through email attachments.
Faster, cleaner month-end
Transactions post at source, which reduces reconciliation effort and late adjustments.
Visibility management can act on
Occupancy, collections, maintenance backlogs and cash position in one view.
Consistent, auditable processes
Every contract, invoice and approval follows defined rules with a complete history.
A foundation for AI and e-invoicing
Structured, connected data is what AI agents and e-invoicing integrations need to work reliably.
Support that stays with you
Implementation is the start of the relationship. Our support and maintenance services keep Mithaq ERP running smoothly and improving.
Technical support
Help for users and administrators when they need it.
Corrective maintenance
Issues investigated and fixed under agreed service levels.
Product updates
Ongoing platform improvements and new capabilities.
System administration
Support with users, roles, configuration and settings.
Backup and recovery guidance
Advice and procedures to keep your data protected.
Annual maintenance contract
Continued support, maintenance and updates after go-live.
Industries and services
Sectors where this product is commonly applied, and the services that support implementation.
- Real Estate & Property ManagementMithaq ERP core fit
- Property Management CompaniesMithaq ERP core fit
- Commercial & Residential LeasingMithaq ERP core fit
- Property DevelopersConfigured + extended
- Facility ManagementMithaq ERP core fit
- Cleaning & Maintenance ServicesMithaq ERP core fit
- Enterprise Software SolutionsERP implementation, enterprise applications, process automation and modernisation of legacy systems.
- E-invoicing & Digital ComplianceReadiness assessments, e-invoice integration, ERP and accounting connections and digital invoice processing.
- Artificial Intelligence & AutomationAI strategy, agent development, workflow automation, private AI deployments and intelligent analytics.
Do we have to implement every module?
No. Core modules provide the foundation, and optional modules are added according to your requirements. Many organisations start with leasing and finance, then add facilities, procurement or portals in later phases.
Can Mithaq ERP be customised to our processes?
Most requirements are met through configuration: workflows, approval rules, documents, reports and user roles. Where a genuinely unique process needs it, our engineering team can extend the platform.
Is Mithaq ERP e-invoicing ready?
Mithaq ERP is designed to integrate with e-invoicing platforms and service providers. The specific integration, data mapping and any accreditation requirements are confirmed for your jurisdiction during the project.
Can it be hosted in the cloud?
Yes. Deployment can be on cloud infrastructure or in your own environment, depending on your data, security and regulatory requirements.
Who owns the data in Mithaq ERP?
You do. All data entered into the system remains your organisation's sole property, our access is limited to authorised personnel when needed for support, and a non-disclosure agreement is signed with every client.
Can enquiries from property portals come in automatically?
Yes. The CRM module can receive enquiries from property portals such as Bayut, Property Finder and Dubizzle, as well as from email, phone and web forms.
Is Mithaq ERP only for real estate?
Real estate is our main focus and where the platform is deepest. Its finance, procurement, inventory, HR and payroll, workflow and document modules also serve trading, services and other organisations.
See Mithaq ERP with your own processes in mind.
Book a guided demonstration. We will walk through the modules relevant to your portfolio and show how your daily work would run on the platform.