Reminders & Notifications
The system keeps everyone informed at the right time: tenants, users and management. Renewals, payments, cheques, document expiries and maintenance updates trigger messages automatically, using templates you control.
At a glance
- Tenant, user and management levels
- Renewal and payment reminders
- PDC and bounce alerts
- Document expiry alerts
- Custom email and SMS templates
Tenancy and payments
Renewal reminders
Tenants and staff are notified three months before a contract renews, with repeat reminders and escalating warning letters if needed.
Payment reminders
Upcoming payment reminders, and outstanding payment reminders with warning-letter levels.
Cheque notifications
PDC confirmations to tenants, cash-in-bank and PDC confirmations, and bounced cheque alerts.
Courtesy messages
A welcome note when a contract is created and a thank-you when payment is received.
Operations and compliance
Document expiry alerts
Advance alerts for passports, visas, Emirates IDs, trade licences and other documents.
Maintenance updates
Complaint registration and completion notices, job schedules and status updates to tenants, and automatic alerts to the foreman.
Approval notifications
Users are notified when transactions need their approval.
Automatic or manual
Messages go out automatically by rule, or can be sent manually when needed.
Template control
Customise email and SMS templates so every message matches your tone and brand.
What your organisation gains
The improvements this module is designed to deliver. Results depend on scope, data quality and adoption.
- Fewer missed renewals and late payments
- Less time spent chasing
- Consistent, professional communication
- Compliance documents never expire unnoticed
- Tenants always know what is happening
Connected modules
Every Mithaq ERP module shares one database, so information entered once is available everywhere it is needed.
- Leasing & Property OperationsThe full tenancy lifecycle, from offer and booking to renewal, termination and final settlement.
- Tenant Mobile AppSelf-service for tenants: contracts, payments, documents, maintenance requests and notices on their phone.
- IntegrationsPayment gateways, SMS, email and WhatsApp, digital signatures, property portals and open REST APIs.
All Mithaq ERP modules
- Leasing & Property Operations
- Accounting & Financial Management
- Facility Management & Maintenance
- Cleaning Services Management
- Legal Case Management
- CRM & Sales
- Procurement & Inventory
- HR & Payroll
- Workflow & Approvals
- Document Management
- Tenant Mobile App
- Integrations
- Reports, Dashboards & Forecasting
See Reminders & Notifications working with your own processes.
Book a guided demonstration. We will walk through this module and show how it connects with the rest of Mithaq ERP.