Enterprise engineering, with intelligence designed in.
The capabilities behind our products and projects: a reliable operational core, open connectivity and an AI layer that can read, reason and act on business data, safely.
Five layers, designed to work as one.
Users interact through portals, apps and dashboards. Beneath them, an intelligence layer works with the operational core: Mithaq ERP and the applications we build. A connectivity layer links everything to banks, e-invoicing providers, government services and third-party systems, all running on a secure, monitored foundation.
Each layer can be adopted independently. Most organisations start with the operational core and connectivity, then add intelligence as their data matures.
- ExperienceWeb portals, mobile apps, dashboards
- IntelligenceAI agents, LLMs, analytics, document AI
- OperationsMithaq ERP, workflows, custom applications
- ConnectivityAPIs, e-invoicing, banking, government services
- FoundationCloud, databases, security, monitoring
Technology capabilities
What each capability means in practice for the organisations we work with.
Artificial Intelligence
Applied AI that classifies, extracts, summarises, drafts and recommends inside business processes.
- Document classification and data extraction
- Summaries of cases, contracts and correspondence
- Recommendations surfaced inside workflows
Machine Learning
Models that learn from historical business data to predict and detect.
- Payment and arrears risk indicators
- Maintenance demand patterns
- Anomaly detection in transactions
Large Language Models
Commercial and open-weight LLMs, selected per task for quality, cost and data sensitivity.
- Retrieval over your own documents with citations
- Natural-language questions over business data
- Private deployment where confidentiality requires it
AI Agents
Agents that plan steps and use approved tools, with human approval built into sensitive actions.
- Invoice and document intake agents
- Service request triage and routing
- Report preparation and commentary
API & System Integration
Secure, documented connections between ERP, finance, banking, government and third-party platforms.
- REST APIs and webhooks
- E-invoicing service provider connectivity
- Payment gateway and banking integration
Cloud Technologies
Cloud-ready architecture with automated deployment, monitoring and scaling.
- Regional hosting for data residency
- Automated build and release pipelines
- Backup and disaster recovery
Database Technologies
Robust relational data models designed for integrity, performance and reporting.
- Transactional data modelling
- Query and index optimisation
- Data migration and validation
Web & Mobile Technologies
Responsive web applications, portals and cross-platform mobile apps.
- Customer, tenant and owner portals
- iOS and Android business apps
- Offline-capable field applications
Enterprise Security
Security designed into architecture, access and operations from the start.
- Role-based access control and audit trails
- Encryption in transit and at rest
- Secure development and review practices
Business Intelligence
Dashboards and reports that turn operational data into decisions.
- Management dashboards by entity and portfolio
- Scheduled reporting
- AI-assisted analysis and commentary
How we build
Integration first
Every platform exposes documented APIs. Data moves between systems automatically, captured once and used everywhere.
AI with guardrails
AI acts through approved tools, within role-based permissions, with human approval for sensitive actions and a full audit log.
Security by design
Access control, encryption, secure coding and review practices are built into architecture, not added at the end.
Built to be maintained
Clear architecture, automated testing and documentation, because enterprise software lives for years.
Data you can trust
Structured data models and validation at source: the foundation for reporting, e-invoicing and AI.
Deployment flexibility
Cloud, regional hosting or your own infrastructure, chosen to fit data residency and security requirements.
How we keep AI accountable
Enterprise AI has to be explainable to auditors, acceptable to employees and safe for customers. These controls are part of every AI deployment we deliver.
Defined scope
Each agent or AI feature has a documented purpose, owner and set of permitted actions.
Least-privilege access
AI can only reach the data and tools its role requires.
Human in the loop
Actions with financial, legal or customer impact require human approval.
Evaluation before release
Quality is measured against real examples before go-live and monitored afterwards.
Full traceability
Inputs, outputs, tool calls and approvals are logged for review and audit.
Planning an AI or integration initiative?
Talk to our solution architects about your systems, data and goals.