Reliable foundations for the systems you depend on.
We design, deploy, monitor and maintain the infrastructure behind your enterprise applications, in the cloud or in your own environment.
Business systems have to be available, fast and secure every day, not only on launch day. Our infrastructure and support services keep Mithaq ERP and the applications we build healthy throughout their life.
What you can expect
- Predictable availability and performance
- Tested backup and recovery
- Controlled, repeatable releases
- A single accountable support partner
Cloud & Infrastructure services
Application hosting and deployment
Cloud or on-premise deployment with automated build and release pipelines.
Enterprise infrastructure architecture
Environments, networking, backup and disaster recovery designed around your requirements.
Database management
Administration, backups, replication, monitoring and capacity planning.
System performance optimisation
Profiling and tuning of applications, queries and infrastructure.
Application maintenance and support
Service desk, issue resolution, updates and enhancements under agreed service levels.
How an engagement runs
A structured approach, adapted to your scale, timeline and internal capacity.
Assess
Review current environment, security posture, availability needs and data residency requirements.
Design
Define target architecture, environments, backup and recovery objectives.
Deploy
Provision infrastructure and pipelines, migrate and validate.
Operate
Monitor, patch, back up and support under agreed service levels.
Products and industries
Services are often delivered alongside our products. Explore where this capability is most commonly applied.
- Mithaq ERPOne integrated platform for property, leasing, finance, facilities, procurement and people — with workflows, portals and reporting built in.
- Customised Enterprise ApplicationsPurpose-built business applications for specialised workflows that off-the-shelf software cannot handle well.
- Other Enterprise OrganisationsIntegrated systems for complex, multi-entity businesses.
- Government & Public SectorDigital services, case management and secure AI.
- Real Estate & Property ManagementPortfolios, units, contracts and collections in one platform.
Frequently asked
Can you host in the UAE?
Yes. Where data residency is required, deployments can use UAE-based cloud regions or your own data centre.
Need a dependable support partner?
Tell us about your environment and service expectations.