Technical Service Providers
MEP, AC and technical contractors juggle call-outs, contracts and projects with the same technicians. Mithaq ERP plans the work, sends the right technician with the right parts and shows the margin on every job.
The right Mithaq ERP modules, a suggested plan and a setup that fits how your business works. Delivered with Mithaq ERP maintenance, procurement and inventory, HR and accounts, set up for service jobs, projects and annual contracts.
What gets in the way, and how we address it
- Typical challenge
Call-outs and projects competing for people
Emergency jobs, planned visits and project work share the same technicians, scheduled on whiteboards.
How Mithaq Technologies helpsQuotation to completed job
Enquiries, quotations, work orders and projects in one flow, with AMC visits generated automatically.
- Typical challenge
Parts that are not where the job is
Spares and materials are issued without control, vans run short and stock disappears.
How Mithaq Technologies helpsTechnicians and parts together
Skills-based scheduling, a technician app with photos and signatures, and parts issued to each job.
- Typical challenge
Jobs that lose money unnoticed
Labour, materials and subcontractors are not costed per job, so unprofitable contracts keep renewing.
How Mithaq Technologies helpsProfit on every job and contract
Labour from timesheets, materials and subcontractors costed against the price, by job and customer.
What improves
Benefits depend on scope, data quality and adoption. These are the outcomes our solutions are designed to support.
- Technicians fully booked, not double-booked
- Parts controlled from store to job
- Signed job sheets and faster invoicing
- Clear margin by job, contract and customer
Products and services for this sector
- Mithaq ERP: Facility Management & MaintenanceRequests, inspections, work orders, PPM and contracts, petty cash and budgets, with apps for technicians and tenants.
- Mithaq ERP: Procurement & InventoryRequisition to payment, with warehouses, bin locations, barcodes and serial-number tracking.
- Mithaq ERP: HR & PayrollEmployee records, attendance, leave and one-click payroll with WPS files and end-of-service settlement.
- Mithaq ERPOne integrated platform for property, leasing, finance, facilities, procurement and people — with workflows, portals and reporting built in.
- Mobile Business ApplicationsMobile apps for tenants, customers, employees, technicians and management, connected to live enterprise data.
- AI Solutions & Agent PlatformsAI agents, intelligent document processing and AI-assisted reporting that work inside your business systems, with the controls enterprises need.
- Enterprise Software SolutionsERP implementation, enterprise applications, process automation and modernisation of legacy systems.
- Software DevelopmentCustom web and mobile applications, APIs and integrations, database design and enterprise architecture.
Let's talk about your technical service providers operation.
Share your current processes and systems. We will show you what a better-connected operation could look like, and be clear about what is configured versus built.