Mall Management
Shopping centres earn from the right tenant in the right space. Mithaq ERP gives mall operators one view of units, tenant mix, retail leases, turnover rent and service charges, from the leasing office to the finance team.
The right Mithaq ERP modules, a suggested plan and a setup that fits how your business works. Delivered with Mithaq ERP leasing, accounts and maintenance, set up for retail units, turnover-based rent and service charge recovery.
What gets in the way, and how we address it
- Typical challenge
Tenant mix without a clear picture
Leasing decisions are made without a live view of categories, vacancies, expiries and how each space performs.
How Mithaq Technologies helpsFloor plans and tenant mix
Every unit by level, zone and category, with occupancy, expiries and pipeline in one view.
- Typical challenge
Turnover rent that is hard to bill
Collecting sales figures, applying percentage rent over base rent and reconciling at year end is slow and disputed.
How Mithaq Technologies helpsBase and turnover rent
Tenant sales declarations, percentage rent, steps and free periods billed automatically.
- Typical challenge
Service charges that leak
Shared costs are budgeted and recovered by hand, so under-recovery only shows when the year has closed.
How Mithaq Technologies helpsService charge budgets and recovery
Budgets by cost pool, apportioned to tenants, billed and reconciled against actual spend.
What improves
Benefits depend on scope, data quality and adoption. These are the outcomes our solutions are designed to support.
- A live picture of tenant mix and vacancies
- Turnover rent billed accurately and on time
- Service charges fully recovered and explained
- Retail maintenance tracked against the centre budget
Products and services for this sector
- Mithaq ERP: Leasing & Property OperationsThe full tenancy lifecycle, from offer and booking to renewal, termination and final settlement.
- Mithaq ERP: Accounting & Financial ManagementIntegrated accounting where leasing, procurement and operations post to the ledger automatically.
- Mithaq ERP: Reports, Dashboards & ForecastingExecutive dashboards, MIS reports, market rent benchmarking and revenue forecasting, with AI on top.
- Mithaq ERPOne integrated platform for property, leasing, finance, facilities, procurement and people — with workflows, portals and reporting built in.
- Mobile Business ApplicationsMobile apps for tenants, customers, employees, technicians and management, connected to live enterprise data.
- AI Solutions & Agent PlatformsAI agents, intelligent document processing and AI-assisted reporting that work inside your business systems, with the controls enterprises need.
- Enterprise Software SolutionsERP implementation, enterprise applications, process automation and modernisation of legacy systems.
- E-invoicing & Digital ComplianceReadiness assessments, e-invoice integration, ERP and accounting connections and digital invoice processing.
Let's talk about your mall management operation.
Share your current processes and systems. We will show you what a better-connected operation could look like, and be clear about what is configured versus built.